Of all sectors, healthcare remains the most sensitive for the integration of artificial intelligence. At Logixs, we took on this challenge and transformed an innovative HealthTech company by integrating generative AI into each of its key processes.
It wasn't just about automating the creation of plans, diets and exercises, but taking personalization to the next level. We integrate GenAI into every touchpoint, from the first interaction with clients to creating personalized plans, accurately assigning professionals and preparing detailed reports.
Challenges
Develop an AI capable of creating care plans adapted to each patient using its own LLM based on Llama 3, Google Cloud VM and OpenAI.
Train models with your own and external datasets, improving responses and training the model to specialize in a certain category.
Maximize resources and manage costs by automating manual processes.
Implement solutions that optimize the use of resources and reduce operating expenses.
Key Success Factors
01
Efficient GenAI models
We use fine-tuned OpenAI and Llama 3 for conversations and documentation generation.
02
Efficient training
We use PyTorch and Transformers for the training and deployment of LLM models, supported by our own datasets, IoT information and scientific documents and papers.
03
Scalable infrastructure
We take advantage of Google VM Instances with GPUs to manage processing-intensive tasks, ensuring efficiency and optimization of operating costs.
04
Robust data protection
We implement advanced security measures to ensure data privacy and protection, safely integrating with CRM systems such as Salesforce and BigQuery.
01
Efficient GenAI models
We use fine-tuned OpenAI and Llama 3 for conversations and documentation generation.
02
Efficient training
We use PyTorch and Transformers for the training and deployment of LLM models, supported by our own datasets, IoT information and scientific documents and papers.
03
Scalable infrastructure
We take advantage of Google VM Instances with GPUs to manage processing-intensive tasks, ensuring efficiency and optimization of operating costs.
04
Robust data protection
We implement advanced security measures to ensure data privacy and protection, safely integrating with CRM systems such as Salesforce and BigQuery.
Methodology
Training and Demonstration
We train and show practical examples of use with GenAI, looking for use cases that fit and are useful for the client.
'Design Thinking'
We identify and select specific use cases through the Design Thinking methodology, ensuring user-centered solutions.
PoC implementation
We develop and deploy a Proof of Concept (PoC) to validate our solutions in a controlled environment.
Measurement and Presentation
We measure and analyze the results obtained to adjust and optimize the implementation.
Training and Demonstration
We train and show practical examples of use with GenAI, looking for use cases that fit and are useful for the client.
'Design Thinking'
We identify and select specific use cases through the Design Thinking methodology, ensuring user-centered solutions.
PoC implementation
We develop and deploy a Proof of Concept (PoC) to validate our solutions in a controlled environment.
Measurement and Presentation
We measure and analyze the results obtained to adjust and optimize the implementation.
Results
"The implementation of GenAI raised the level of sophistication of our client. From the first interaction, creating profiles and generating plans to improve your fitness, to assigning professionals and preparing reports, each process was optimized and personalized.
This total automation not only increased productivity by 60%, but also enabled a more advanced and patient-centered approach, improving the quality of service and patient life."